We have been using HB Payroll for about 18 months now, and as I had never been involved in payroll previously, I have found them to be really helpful and they explain things to the novice in a way that is easy to understand.
We are a NHS organisation, and it is really good that we have found a company that understand the NHS Pension system and if you have any problems they are more than willing to help with the NHS Pension Online. The fact that Tracey has previously worked in the NHS has proved invaluable.
All the staff I have had contact with have been very professional, courteous and helpful and have been an invaluable source of information.
The payroll process is really simple, effective and timely. I have never had any problems and I would highly recommend HB Payroll to anyone looking to change their payroll provider.